Home Gadgets The Worst Airlines for Customer Satisfaction, Ranked

The Worst Airlines for Customer Satisfaction, Ranked

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You’re not imagining things: air travel has gotten a lot worse. No checked bags, less and less legroom, charging for wifi when it costs the airline the same amount whether or not you use it — it’s all part of a strategy that experts call “calculated misery,” where companies make your experience more unpleasant on…

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Source: gizmodo.com