With April 15 quickly approaching, the clock is ticking for millions of Americans who have yet to file their 2023 tax returns. If you’re among the procrastinators this year, don’t panic—but do start taking action to get your taxes filed on time and choose the best online tax filing service to meet your needs. While you’re probably eligible to file your taxes for free, with so many options available, it can be overwhelming to choose the right service. Here are some of the most popular tax filing services, their pros and cons, and who they might be best suited for.
Intuit TurboTax
TurboTax is one of the most well-known and widely used tax filing services. It offers a range of options, from free filing for simple returns to more comprehensive packages for those with more complex tax situations.
Pros:
User-friendly interface and step-by-step guidance
Extensive help resources, including live support
Ability to import data from previous years or employers
Guaranteed maximum refund or reimbursement of fees
Cons:
Can be expensive for more complex returns
Upselling of additional services or products
Best for: Those with relatively straightforward tax situations who value convenience and a user-friendly experience.
H&R Block
H&R Block is another major player in the tax filing game, offering both online and in-person services.
Pros:
Robust online platform with solid support resources
Option for in-person assistance at local offices
Free filing for simple returns
Cons:
Online product can be more expensive than competitors
In-person service fees can add up quickly
Best for: Those who prefer the option of in-person assistance or have more complex tax situations that may require professional guidance.
TaxAct
TaxAct is a more affordable online option that still offers a range of features and support.
Pros:
Lower prices compared to some competitors
Good support resources, including live chat and video tutorials
Free filing for simple returns
Cons:
Interface may not be as user-friendly as some others
Fewer hand-holding features for complex situations
Best for: Budget-conscious filers with relatively straightforward tax situations who are comfortable with a more DIY approach.
FreeTaxUSA
As the name implies, FreeTaxUSA offers free federal tax filing for all filers, with paid state filing options.
Pros:
Truly free federal filing with no income limits
Clean, straightforward interface
Good support resources
Cons:
Limited hand-holding for complex situations
State filing fees, though relatively low
Best for: Those looking for a solid, no-frills free option for federal filing, especially those with simple tax situations.
Cash App Taxes
Cash App Taxes (fka, Credit Karma Tax) is the go-to example of truly free tax filing. If you’re determined to file your taxes for free, Cash App Taxes is the way to go.
Pros:
Really, truly free
Supports major IRS forms and schedules
Simple, understandable website and mobile app
Cons:
Missing some forms and situations
No expert tax help
Requires a Cash App account to use
Best for: People who have only W-2 income and a few deductions and credits.
The closer it gets to the deadline, the harder it will be to get support from tax filing services if you run into issues or have questions. Their customer service lines and live chat queues will be overloaded. Start now and beat the last-minute rush. And if you run into trouble, here’s how to finally reach a real human on the phone at the IRS.
