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Billy Strings Refunds All Tickets To Renewal After Missing Festival For Birth Of Son

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billy strings refunds all tickets to renewal after missing festival for birth of son

Billy Strings has announced that he will be refunding all tickets sold for his Renewal festival this past weekend in Buena Vista, CO after he missed the event to be with his wife as she gave birth to their first child.

Despite Billy’s absence, Renewal forged on for two days of music in Buena Vista with Billy’s band and the various other performers booked for the festival—including Nat Smith, Molly Tuttle & Golden Highway, Jerry Douglas, Jon Stickley, Larry Keel, Mountain Grass Unit, and Full Cord—filling in. Still, the bluegrass star was quick to acknowledge that he had, indeed, missed the event he was supposed to headline.

On Sunday, he posted a message on Instagram explaining the timeline of events that led to him missing Renewal to become a dad. “I was mortified to leave the fans hanging,” Strings wrote, “and to leave the responsibility of the gig to my band and friends who stepped up and kicked ass in my absence. ( I owe you all a cold beer!) but I was so excited to get back to my wife because she needed me.” While young Strings had yet to be born at that point, Billy posted an update on social media on Monday letting fans know that his son had finally arrived after a lengthy labor.

Related: Billy Strings Announces 2025 Winter Tour As New Album ‘Highway Prayers’ Hits The Streets [Watch/Listen]

“Regarding [Renewal],” he added on Sunday, “I WILL find a way to make it up to you.. just give me a sec to be with my family. I’ll figure out a way to make it up to you I promise! … And for those wondering .. as long as all goes well here in the next day or 2, pine knob is definitely a GO!!”

In a new post on Tuesday afternoon, the bluegrass star and the event’s promoter, Bonfire Entertainment, thanked Renewal attendees and detailed forthcoming refunds for all tickets purchased to this one-of-a-kind, Billy Strings-less edition of the Billy Strings festival.

“Dearest Renewal Family,” the post reads, “We want to extend our deepest gratitude for being a part of an extraordinary Renewal. Your overwhelming show of support, kindness, and positivity truly made this year an unforgettable experience. We are deeply moved by the spirit of our community and the legendary performances brought to you by some of our closest friends. Moments like these remind us of the power of friendship and community.”

It continues, “We recognize that this year was not what you expected, and we truly appreciate you sticking with us. On Friday, October 4th, we will begin processing refunds for all GA and VIP tickets. Please allow 5-10 business days for the funds to appear in your account. If you have any questions or need assistance, please reach out to [email protected]. We truly appreciate your understanding and patience. See you again real soon.”

Click below to read the full message from Billy Strings and the Renewal team including information on ticket refunds.

Dearest Renewal Family….

We want to extend our deepest gratitude for being a part of an extraordinary Renewal.

Your overwhelming show of support, kindness, and positivity truly made this year an unforgettable experience.

We are deeply moved by the spirit of our community and the legendary performances brought to you by some of our closest friends. Moments like these remind us of the power of friendship and community.

We recognize that this year was not what you expected, and we truly appreciate you sticking with us.

On Friday, October 4th, we will begin processing refunds for all GA and VIP tickets. Please allow 5-10 business days for the funds to appear in your account.

If you have any questions or need assistance, please reach out to [email protected].

We truly appreciate your understanding and patience.
See you again real soon.

What to expect….

Refunds for all GA and VIP ticket types will be processed with only the non-refundable credit card processing fees excluded. In light of this unique situation, Tixr has generously decided to waive their service fees, allowing them to be included in your refund. We understand that changes can be disappointing, and appreciate your understanding as we strive to accommodate everyone as best as we can.

Your refund will be processed and credited to the original card on file on Friday, October 4th. Please allow 5-10 business days for the funds to appear in your account after this date.

If you no longer have access to the card used for your purchase, please rest assured that your bank can assist in redirecting the refund to your current account. These transactions are flagged for manual processing by bank operators, ensuring that you will still receive your refund, even without the original card.

If you have filed a dispute/chargeback with your bank or credit card company for this event, you will not be eligible for a refund. 

View Billy Strings Renewal Refunds Details/Message

 

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Assuming that what he wrote on Sunday still holds true, Billy Strings and his band are due to play two shows at Pine Knob Music Theatre in his home state of Michigan this Friday and Saturday, October 4th and 5th. Find tickets to those shows and the rest of Billy’s upcoming tour dates here.

The post Billy Strings Refunds All Tickets To Renewal After Missing Festival For Birth Of Son appeared first on L4LM.

Source: L4LM.com